What happens if my package is lost or arrives damaged?Updated 6 months ago

Lost packages

At Little Cow we strive to ensure that every order arrives in perfect condition. In the event that your order is lost in transit, please contact our customer service team at [email protected] with your order number and any relevant details.

Damaged packages

We understand the inconvenience of receiving a damaged package. In these cases, please report it to our customer service team at [email protected] within 24 hours of receiving your order and include photos of the damaged items or package.

We will review the documentation provided and, if appropriate, arrange for a replacement or issue a refund.