Do you offer returns or exchanges?Updated 6 months ago
Yes, we offer returns and exchanges within 14 days of delivery on all non-customized or digital items.
To receive a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that personalized and digital products are non-refundable.
For returns or exchanges, please contact our customer service at [email protected]. Refunds will be processed in the original form of payment within 10 business days of receipt of the returned item.
Although we do not accept returns on customized items, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will review the case and attempt to resolve it, which may include a replacement, discount or store credit.